Privacy Policy

Who are we?

This website www.dorsetcereals.co.uk (the “Website”) is owned and operated by Dorset Cereals, a division of ABF Grain Products Limited, registered in England and Wales, whose registered office is at Weston Centre, 10, Grosvenor Street. London W1K 4QY (called in this notice “we”, “our” or “us”).

Purpose of this notice

This privacy notice tells you about the information we collect about you when you visit our Website or otherwise provide us with information. This notice supplements any other privacy notice that may be provided to you from time to time.

It also tells you how you can exercise Your Rights.  More information about your rights and how you can exercise them is set out in the “Your Rights” section below.

Please note, this notice does not cover third party websites that we may link to from our Website, unless specifically mentioned in this policy. We are not responsible for the privacy policies and practices (including use of cookies) of such third parties even if you accessed the third party website using links from our Website.

What personal data do we collect?

Visiting our website

When you visit the Website, limited technical information may be processed automatically by our hosting provider (such as your IP address, browser type, and device information).

We use this limited technical information:

• To ensure the Website functions correctly;
• To maintain the security of the Website;
• To detect and prevent misuse.

We rely on our legitimate interests to operate and protect our Website when processing this information.

Information you send us

How do we use this data?

You do not have to supply us directly with any information when you use our Website. If you choose to use our ‘contact us’ feature or otherwise get in touch with us (e.g. via social media), we will use the information you send us for the purpose of responding to your enquiry. When we use your personal data for this purpose, we do so for our legitimate business interest in communicating with you in accordance with your wishes and expectations. We will also use this data for the purpose of our legitimate interests in accessing appropriate professional advice and in order to ensure we comply with legal obligations to which our business is subject.

How long do we keep this information for?

We will only keep your information for as long as is necessary in order to manage your query. We may need to retain a record of our communications for up to 6 years (for example where we need to obtain legal advice in order to respond to a complaint).

Who do we share this information with?

We will share your data with our group companies, service providers and our professional advisers if this is necessary in order to resolve a query or complaint.

We may also share your information with third parties, such as where:

• we have your permission;
• we are required or permitted to do so by law;
• this is necessary so that we can enforce our terms of use, rights or property or the rights or property of any third party; or
• this is necessary in connection with the sale of our business or its assets (in which case your details will be disclosed to our advisers and any prospective purchaser’s advisers and will be passed to the new owners)

Where do we transfer this information to?

We may transfer personal information to countries other than the country in which the data was originally collected (for example, outside the UK).  We will ensure an adequate level of protection is afforded to your personal information when transferring your data. If you require further information about these safeguards, please contact us.

Cookies

Cookies are small text files generated by a website that are stored to your browser directory or hard-drive of your computer or mobile device so they can be retrieved by the website at a later date. Such storage allows the website to communicate with your browser directory or hard drive. We use certain cookies on our website which are strictly necessary for the website to run. These cookies are always enabled because our website won’t work properly without them. You can set your browser to block or turn these cookies off, but all or part of our website may become inaccessible or not function correctly. The strictly necessary cookies we use are detailed below:

Your Rights

You can ask us at any time to provide you with a copy of your personal data. You are entitled to ask us for a copy of this information in a structured, commonly used and machine readable format so that you can reuse it or share it with other organisations.

If you think the personal data we hold about you is inaccurate or incomplete, you can ask us to correct it or complete it.

In some circumstances you also have the right to object to our processing of your data and can ask us to restrict our use of your data and to delete it.

There are some exceptions to these rights, however. For example, it will not be possible for us to delete your data if we are required by law to keep it or if we hold it in connection with a contract with you. Similarly, access to your data may be refused if making the information available would reveal personal information about another person or if we are legally prevented from disclosing such information.

If you wish to exercise any of these rights you should contact us (see below).

Contacting us and your rights of complaint

Questions, comments or requests concerning this privacy notice are welcomed and you can email us at pleasetellus@dorsetcereals.co.uk

If you have a concern about the way we handle your personal data, please contact us using the details above, where we welcome the opportunity to resolve your complaint. You also have the right to complain to the UK Information Commissioner’s Office (ICO). You can find details of how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.

This privacy notice was last updated May 2026.